Privacy Policy for eSportsEyeGear
Effective Date: 18.08.2024
eSportsEyeGear (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit and interact with our website, esportseyegear.com (“Website”), and purchase our products. This policy also outlines your rights regarding your personal data under the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller responsible for your personal data is:
eSportsEyeGear
Ljerke Sram 8, 10000 Zagreb
Email: [email protected]
2. Information We Collect
2.1 Personal Data
We may collect and process the following personal data:
- Identity Data: Your name, username, or similar identifiers.
- Contact Data: Your email address, billing address, and shipping address.
- Financial Data: Payment card details and other payment information (processed by our third-party payment processors).
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2.2 How We Collect Data
We collect personal data through:
- Direct interactions: When you provide it to us by filling out forms on our website, making a purchase, or corresponding with us via email or other means.
- Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and usage patterns using cookies, server logs, and other similar technologies.
- Third parties: We may receive personal data about you from third-party service providers, such as payment processors and analytics providers.
3. How We Use Your Data
We will only use your personal data when the law allows us to. We use your data in the following circumstances:
- To fulfill orders: To process and deliver your orders, manage payments, and communicate with you about your orders.
- To manage our relationship with you: To notify you about changes to our terms or privacy policy, and to provide customer support.
- To improve our website and services: To analyze how our customers use our website and to improve our offerings.
- For marketing purposes: To send you promotional materials about our products if you have opted in to receive such communications. You can unsubscribe from these communications at any time.
- To comply with legal obligations: To fulfill any legal obligations we might have, such as keeping records for tax purposes.
4. Sharing Your Data
We may share your personal data with the following third parties:
- Service Providers: We use third-party service providers to assist with our business operations, such as payment processing, shipping, and email communications. These providers have access to personal data only to perform their functions and are obligated to maintain the confidentiality and security of your information.
- Legal Obligations: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
5. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your data transmitted to our website. Any transmission is at your own risk.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and applicable legal requirements.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to your personal data and to obtain information about how we process it.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request that we delete your personal data, subject to certain exceptions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to request that we transfer it to another data controller.
- Right to Object: You have the right to object to the processing of your personal data where we are relying on a legitimate interest or for direct marketing purposes.
- Right to Withdraw Consent: Where we have obtained your consent to process your personal data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at [email protected].
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze site traffic. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
For more information on how we use cookies, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
eSportsEyeGear
Ljerke Sram 8, 10000 Zagreb
Email: [email protected]